Item Personalization

Name: Item Personalization
Brand: Moon Bottles Australia
SKU: 618450365e483
Price: 0.01 AUD
Availability: InStock

$0.01

*** This is a hidden product used by Product Personalizer. You can modify everything except Price,Product availability and Product handle. Use app settings to change the Price. More details : https://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout

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Payment

We accept all major credit card payments and PayPal on all purchases.

Shipping

We ship out all orders using Australia Post Tracked Delivery.

After placing your order, you will receive an email confirmation of your order.

Once your product has been sent, you will receive another email with tracking information.

Dispatch

All orders placed before 2pm (AEDT) on Mon-Fri will be shipped the same day.

All orders placed after 2pm (AEDT) on Mon-Fri will be shipped the following day.

All orders placed over the weekend will be shipped on Monday.

Delivery times for all orders containing personalised products will be shown on checkout.

Please note: Delivery times may vary, especially during peak periods. Please check the Australian Post website for any delivery outages or Nationwide delays.

Returns

We accept returns for any reason within 30 days. You must return items in their original packaging and in the same condition as when you received them. Send us an email here to arrange your refund.

Lifetime Guarantee

We offer a lifetime guarantee on all our products. This means that if your moon product stops functioning as it should, at any time, send an email through to us here along with proof and we'll arrange for a replacement product or a refund.

FAQ:

What does 'lifetime guarantee' mean?

It means that if you have a problem with your moon product or it has not met your expectations, you can contact us via email here and we will find a resolution. If you are still not happy, we will offer you a replacement.

Is accidental damage or general wear & tear covered?

Unfortunately we can't cover general wear and tear of the product or accidental damage

Do you offer replacement lids?

This is something we can arrange. Please get in contact with us here for more details.

How do I return my moon product?

Please get in contact with us directly here and we will take it from there.

We offer a lifetime guarantee on all our products. This means that if your Moon Product stops functioning as it should, at any time, send an email through to us here along with proof and we'll arrange for a replacement product or a refund.

If you want to return a product for any reason, get in contact with us and we'll make it as simple as possible to do so.

We put customer satisfaction over everything, so we always want to know how we can improve for you. Please let us know.